"I have the physical signature of their technician taking back the router, yet their billing department is threatening legal action for services never rendered."
Customer surrendered Airtel broadband connection in June 2026 due to relocation. The Airtel field agent collected the optical router and provided an official printed handover acknowledgment. Despite this, Airtel continued generating monthly invoices for July, August, and September, accumulating illegal dues of ₹2,850, followed by automated legal threats from debt recovery agencies.
Evidence on Record
Signed device return receipt with technician employee ID; bank statements proving zero usage; copies of collection SMS demands threatening credit score damage.